Success Story · Leisure and Tourism
Espai La Flama is a recreational space surrounded by nature in Canyamars (Dosrius) that rents out private plots with barbecue facilities for day trips. At Webbing, we designed their website with an online reservation system so that groups can secure their space.
The Challenge
The business depends on effectively managing the occupancy of its 22 lots, especially on weekends and holidays. Handling all reservations by phone or text message was impractical, and customers needed to know in advance what was included in the rental, what extra services they could add, and what terms and conditions applied. It was also important to provide information in Catalan and Spanish and to address common questions before the visit, such as the rules regarding pets or payment schedules.
What We Did
We designed a website focused on reservations, featuring an online process for selecting a date and campsite, an area to view your own reservations, and informational pages about services, location, and frequently asked questions.
Result
Espai La Flama can accept reservations at any time without relying on phone support, and its customers arrive knowing what’s included in their package and what they can add. Clear information about services and terms reduces repetitive inquiries and helps better organize each day. The website also showcases the venue to schools and companies looking for an outdoor outing.
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